Product Return And Refund Policy
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Return policies help businesses define what is expected and acceptable for product returns. With clear, published return policy forms, you can prevent unauthorized returns, fraudulent product return efforts and customer hostility from denied returns or paperwork issues. Make the guidelines clear from the start so customers know the expectations and policies.
When you write a return policy, you must define what your company accepts for returns, any product categories or types that are not accepted, and a timeline for permissible returns. For example, you can refuse returns on software and digital products that the customer could duplicate or medication that is open already. Further, consider a timeframe, such as 90 days, after which products are not eligible for return. You can define each of these elements with the return policy forms from PDFSimpli.
Return policies vary by industry and business. A reasonable return policy is one that provides the customer an opportunity to return defective or ill-fitting products but does not allow for abuse of the policy. For example, requiring a receipt keeps customers from returning things not purchased at your store, and asking for the original packaging helps prevent fraud. PDFSimpli templates provide you with the tools you need for your company's return policy forms.