Frequently Asked Questions


What is PDFSimpli

PDFSimpli is another exciting product from LegalSimpli Software, LLC. PDFSimpli is an online software that allows users to convert multiple documents into PDFs and PDFs into multiple document types. It is also a full-fledged PDF editor with advanced features such as signing documents and adding watermarks. PDFSimpli can help you fill out existing PDF forms or create your own. PDFSimpli is simply the best PDF Software online.


Do I download or install anything

Nope. PDFSimpli is 100% online. No downloads or installs necessary.


Where are my documents stored

All documents are stored on Microsoft’s Azure cloud with 256-byte SSL encryption. You can also store documents on your favorite online document storage service with our Google Drive, Microsoft One Drive and Dropbox integration. And lastly, don’t forget you can download documents to your laptop or print.


Can I try it for free

Yes! You can use our 14 day trial period to test out our software with no strings attached. After 14 days you will be billed for a monthly subscription. Our annual subscription is the best value and we recommend that everyone converts. To convert a monthly subscription to annual, please contact support@pdfsimpli.com.


How do I fill in a form

Now we get to the fun stuff! Just click on any of the fields of a form to get started. If it is a text field, type in your answer. If a drop down or radial, just make your selection. Remember, that you can click and drag text in the document.


How do I add text to my document

Add text, shapes, whiteout & more to PDF files


How do I add a signature

Click the signature button and sign your signature. It is that easy!


How do I copy and paste text

Select the text symbol and drag across text. Press Ctrl C or Open Apple C to copy text. Press Ctrl P or Open Apple C to paste test. Just like you do everywhere else!


How do I edit a document

Simply open the document in PDFSimpli to get full editing access.


How do I zoom in on the document

At the top right you can select one of four predetermined views - fit to page, 50% view, 100% view or 200% view.


How do I change font settings like type or size

Simple. When you click on the text button a new menu appears above the document. This menu allows you to control font.


How do I type in Bold, Italics, or Underline my text

Simple. When you click on the text button a new menu appears above the document. This menu allows you to bold, italic of underline text.


How do I add shapes

Select Insert on the right hand of the screen. Select more to view all shape options you can insert. Select your favorite option (we like circles) and click on document to add.


How do I add form fields to a document

Select Insert on the right hand of the screen. Select font fields and follow direction to choose which field. Click on document to add.


How do I add a watermark

Click on watermark at the top of the screen. Type in text for watermark and click on screen where you want watermark. Easy!


How do I sign a document

Click on the signature button at the top of the document. Use the freehand tool to enter you signature.


Is my Digital Signature legal?

Yes! The Electronic Signature in Global and National Commerce Act (E-Sign Act) signed into law June 30, 2000 validates all electronic records and signatures to expedite interstate and foreign commerce.


How do I insert images (photos, pictures) into my document?

Simple. Select Insert on the right hand of the screen. Select image and follow direction to upload Click on document to add.


How do I split a PDF

Select appropriate button on homepage or account. Upload file. You can either drag a file, chose a file from your desktop or upload from Google Drive, Microsoft OneDrive or Dropbox. Complete prompts and PDF is split.


How do I merge a PDF

Select appropriate button on homepage or account. Upload file. You can either drag a file, chose a file from your desktop or upload from Google Drive, Microsoft OneDrive or Dropbox. Complete prompts and merge PDFs.


How do I compress a PDF

Select appropriate button on homepage or account. Upload file. You can either drag a file, chose a file from your desktop or upload from Google Drive, Microsoft OneDrive or Dropbox.


How do I convert a PDF to Word document

Select appropriate button on homepage or account. Upload file. You can either drag a file, chose a file from your desktop or upload from Google Drive, Microsoft OneDrive or Dropbox.


How do I convert a Word document to PDF

Select appropriate button on homepage or account. Upload file. You can either drag a file, chose a file from your desktop or upload from Google Drive, Microsoft OneDrive or Dropbox.


How do I convert a PDF to JPG

Select appropriate button on homepage or account. Upload file. You can either drag a file, chose a file from your desktop or upload from Google Drive, Microsoft OneDrive or Dropbox.


How do I convert a JPG to PDF

Select appropriate button on homepage or account. Upload file. You can either drag a file, chose a file from your desktop or upload from Google Drive, Microsoft OneDrive or Dropbox.


How do I convert a PDF to PNG

Select appropriate button on homepage or account. Upload file. You can either drag a file, chose a file from your desktop or upload from Google Drive, Microsoft OneDrive or Dropbox.


How do I convert a PNG to PDF

Select appropriate button on homepage or account. Upload file. You can either drag a file, chose a file from your desktop or upload from Google Drive, Microsoft OneDrive or Dropbox.


How do I convert TIFF to PDF

Select appropriate button on homepage or account. Upload file. You can either drag a file, chose a file from your desktop or upload from Google Drive, Microsoft OneDrive or Dropbox.


How do I convert a Power Point to PDF

Select appropriate button on homepage or account. Upload file. You can either drag a file, chose a file from your desktop or upload from Google Drive, Microsoft OneDrive or Dropbox.


How do I Convert Excel to PDF

Select appropriate button on homepage or account. Upload file. You can either drag a file, chose a file from your desktop or upload from Google Drive, Microsoft OneDrive or Dropbox.


How do I cancel my account

There is a lot of ways to cancel. First, you can self-cancel by logging into your account and under account setting tabs, select cancel. Second, you can just drop us a line at support@pdfsimpli.com and we will send you more detailed instructions. Third, you can go to our payment processor and directly cancel there. You will receive a confirmation of account cancellation no matter what. We make canceling uber easy for our customers!


How do I contact support

E-mail: support@pdfsimpli.com


What is PDFSimpli’s Refund Policy

14 days no questions asked refund policy after last payment. After 14 days, we usually offer a partial refund.

How do I add, move and rotate pages ?

On the left side of the editor (below our logo), you will see 3 small icons above a preview of each page. Click the middle button for the “Edit and Arrange Pages” popup. Here you can reorder, organize, rotate, add and delete the pages. Simply click on the page and then click the desired result from the choices.

How do I delete the pages from the PDF?

On the left side of the editor (below our logo), you will see 3 small icons above a preview of each page. Click the middle button for the “Edit and Arrange Pages” popup. Here you can reorder, organize, rotate, add and delete the pages. Simply click on the page and then click the desired result from the choices.

How do I Protect PDF?

In the editor, click the tab on the rightmost of the screen “More Tools”. Click “Encrypt and Password Protect” and follow the prompts.

How do I add the date in the document?

In the editor, click the tab on the rightmost of the screen “More Tools”. Click “Recent Date”. The cursor will be a calendar icon click where you want the date. Now move to the desired location.

How do I redact and Highlight certain lines in the PDF?

In the editor, in the top panel, choose the “More” button. Now there is a second row with a Highlighter button and a Redact button. Press either button, then roll over the text you want to highlight or redact to achieve desired results.

How do I insert image in a PDF?

In the editor, click the tab on the rightmost of the screen “More Tools”. Click “Insert Image”. Choose image, click Insert. Click where you want the image to appear. Resize and move to desired location.

How do I overwrite the text in PDF?

In the editor, in the top panel, choose the “Eraser” button. Drag it over the words you want to erase. You can move the corners to adjust the eraser box. Now choose the “Text” button and click where you want the new text to appear. You can move the location of the text box by choosing the “Pointer” button.

How do I change the sequence of the pages after merging the document?

Click on your merged document and click “Edit” underneath. The document then opens in the editor. On the left side of the editor (below our logo), you will see 3 small icons above a preview of each page. Click the middle button for the “Edit and Arrange Pages” popup. Here you can reorder, organize, rotate, add and delete the pages. Simply click on the page and then click the desired result from the choices.

How do I Undo and Redo my last actions?

In the editor, in the top panel, there is an Undo button and a Redo button. Press to achieve desired results.

How do I reset my password?

On the login screen, there is a link below the password field that reads “Forgot password? Reset your password.“ Click that and follow the prompts. If you have access to your account and want to simply change your password: My Account < Account Settings < type in your current password and the new one< Save Settings

How do I upgrade from a Monthly subscription to an Annual one?

If you want to have the best deal, annual is the way to go! Please contact Support to request an annual subscription at support@pdfsimpli.com, by phone +1-844-898-1076 or using our Customer Chat.

How can I pay for my PDFSimpli subscription?

You can pay by credit card, Paypal or Amazon Pay.

How do I delete my account?

To delete your account, you will need to cancel. You can self-cancel by logging into your account and under the Account Settings tab, select Cancel.You will receive a confirmation of account cancellation. For further help, please contact Support at support@pdfsimpli.com, by phone +1-844-898-1076 or using our Customer Chat.

How many documents can I add to My Account?

Most accounts allow you unlimited documents, however, some downgraded accounts only allow up to 5 documents per month. There will be a banner at the top of your Account Home Screen to alert you if you have a document limit.

How do I fill out a document or form?

Now we get to the fun stuff! Just click on any of the fields of a form to get started. If it is a text field, type in your answer. If a drop down or radial, just make your selection. Remember, that you can click and drag text in the document.