Refund

Money Back Satisfaction Guarantee

At PDFSimpli, we stand behind our products 100%. Our intent is to provide the best web-based PDF software for our customers without breaking the bank. If you are in some way dissatisfied with our product, please contact us immediately at support@pdfsimpli.com. We will do everything within our power to rectify the situation, and if you are still not satisfied will provide a refund or offer credit to be used later on LegalSimpli.com.

Details for Refund:

If you are not satisfied during the trial period, please feel free to cancel in your account settings. You will receive a confirmation e-mail of cancellation.
  1. If you have a refund, return or exchange request for an order you placed with LegalSimpli Software LLC (acting as an authorized reseller for the merchant), please contact PDFSimpli via email at support@pdfsimpli.com no later than thirty (30) days after you submitted the order to LegalSimpli Software LLC. LegalSimpli Software LLC may grant an extension to the 30 days at their discretion. Please view Terms & Conditions at https://pdfsimpli.com/terms-and-conditions.
  2. Our team will process your request within 1-2 business days of receiving your request. We will work with you to rectify the problem or provide a full refund.
  3. Any $1 payment for credit card verification or authorization will be 100% refundable at customer's request.
  4. Unfortunately, we cannot refund any money you pay to third parties, such as payments made to affiliates. We can only refund funds paid directly to LegalSimpli Software, LLC.

Refunds Revision History

Last updated on December 30, 2017

Bluesnap Refund Policy

Refund policies are determined and implemented by the individual merchant. If you have a refund, return or exchange request for an order placed with your merchant, please contact them directly. Each merchant should clearly state their refund policy under terms and conditions on their website in order to ensure the shopper fully understands those terms prior to completing their purchase.

If you have a refund, return or exchange request for an order you placed with BlueSnap (acting as an authorized reseller for the merchant), please contact BlueSnap via email at shoppers@bluesnap.com no later than thirty (30) days after you submitted the order to BlueSnap. BlueSnap may grant an extension to the 30 days at their discretion. In certain cases, such as services already utilized or the download of digital goods, these cancellation or return rights may be conditioned or for a shorter period. Please view Terms & Conditions at https://home.bluesnap.com/ecommerce/legal/terms_and_conditions.

Subscriptions and recurring charges

Ongoing subscriptions and recurring charges may be canceled at any time. The cancellation will take place from the next billing period. A cancellation will only cancel future billings.

Dispute resolution procedures

The BlueSnap dispute system is designed to facilitate polite and amicable communication between merchants and shoppers and to assist them in resolving any issues that may arise.

Reasons for cancellation

BlueSnap reserves the right to cancel a transaction in order to comply with credit card industry regulations, payment processor, and banking rules, or the need to comply with legal requirements, intellectual property rights, court orders and law enforcement agencies. In addition, BlueSnap may cancel transactions it reasonably considers to be potentially fraudulent, unlawful, or in breach of BlueSnap’s prohibited items & DMCA policy or privacy policy.