1.Log into your PDFSimpli account:

If you have any trouble logging in, please reset your password using the “Reset Your Password” on either the login or create account screen. If you still have issues, please contact us to confirm that your account is still active.

2.Click on the “Account Settings” Tab on the “My Account Screen.”

This will bring you to the appropriate tab to cancel your account.

3.Scroll down to “Plan and Payment” and click “Cancel Plan.”

Follow all the prompts and you will be able to cancel your account. Watch the gif below to view the steps in action.

Money Back Satisfaction Guarantee

At PDFSimpli, we stand behind our products 100%. Our intent is to provide the best web-based PDF software for our customers without breaking the bank. If you are in some way dissatisfied with our product, please contact us immediately at support@pdfsimpli.com. We will do everything within our power to rectify the situation, and if you are still not satisfied will provide a refund or offer credit to be used later on LegalSimpli.com.

Details for Refund:

1. If you have a refund, return or exchange request for an order you placed with LegalSimpli Software LLC (acting as an authorized reseller for the merchant), please contact PDFSimpli via email at support@pdfsimpli.com no later than thirty (30) days after you submitted the order to LegalSimpli Software LLC. LegalSimpli Software LLC may grant an extension to the 30 days at their discretion. Please view Terms & Conditions at https://pdfsimpli.com/terms-and-conditions.
2. Our team will process your request within 1-2 business days of receiving your request. We will work with you to rectify the problem or provide a full refund.
3. Any $1 payment for credit card verification or authorization will be 100% refundable at customer's request.
4. Unfortunately, we cannot refund any money you pay to third parties, such as payments made to affiliates. We can only refund funds paid directly to LegalSimpli Software LLC.

Refunds Revision History
Last updated on December 30, 2017