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Filling Out a Leatherman Group Warranty Submission Form

If you recently purchased a Leatherman tool, then you need to know about the company’s extensive warranty. Here you can discover the ins and outs of completing a Leatherman group warranty submission form. That way, if anything happens to your beloved tool, you have the peace of mind knowing it can be repaired or replaced at no extra charge to you.What Is the Leatherman Group Warranty Submission Form Used For?Leatherman offers an array of first-class products, from multi-tools to state-of-the-art knives. These items are built to last, but you never know what may happen when you are on a job site or at home taking care of necessary repairs. People who purchased their Leatherman tools in the United States or Canada can fill out and send in a warranty form within 25 years of the purchase date. The company will either fix your tool or replace it with a comparable item.The Leatherman group warranty submission form allows you to rest easy after making such an expensive purchase. Buying the right tool can cost hundreds of dollars. It is an investment, and like any investment, you want to protect it. Filling out the warranty only takes a couple of minutes, and once you mail it to Leatherman, you can expect your new or repaired tool to be shipped out in a matter of days. You have nothing to fear if your Leatherman tool breaks in a few years; you will be able to get right back to work in no time.

Who Should Use the Leatherman Group Warranty Submission Form?

Anyone who has purchased a Leatherman product within the last 25 years within the United States or Canada is eligible to send in the form. If the tool broke while performing a reasonable use of it, then the company will provide you with a new one. The warranty does not cover any lanyard rings, bits, sheaths or other accessories. Do not send those products back with your tool when you submit a warranty. If you do, then those items will not be returned to you.The Leatherman group warranty submission form is also for customers who are fine with getting a product of equal or greater value than the tool they send in. In the event that the product needs to be replaced, a new one will be sent at the discretion of Leatherman. For replacements, the original tool will not be sent back. If all this sounds okay to you, then you should not hesitate to submit a completed form at your earliest convenience.

When Should You Use the Leatherman Group Warranty Submission Form?

You should complete and send in a Leatherman group warranty submission form as soon as your tool breaks down. If your tool no longer works in the manner it used to, then you do not want to risk using it further. Continuing to use a broken tool could result in further damage or serious injury to yourself or others. Sending in the form and a slightly-damaged tool increases the likelihood that the company will be able to make a minor repair and send it back to you shortly, allowing you to get right back to your construction projects.Additionally, the tool needs to be purchased within the last 25 years. It behooves you to submit a warranty form as soon as the product breaks because sometimes products go out of production. Taking care of this quickly increases the chances of getting the exact tool you want rather than something similar but different. Leatherman also asks its customers to briefly state how the tool broke so they can take those notes into consideration for the production of future tools.

What Are the Consequences of Not Using a Leatherman Group Warranty Submission Form?

There are no penalties to failing to send in a Leatherman group warranty submission form. However, if you fail to send one in, then you will be responsible for purchasing a brand new Leatherman multi-tool. Many people use these tools every day for work and jobs around the house, and a few years of abuse can steadily take a toll. Buying a new multi-tool once every couple of years can add up. It is best to use the warranty, if possible.Leatherman genuinely stands behind its products, and they are great about taking care of their customers. Ultimately, you have nothing to lose and everything to gain by mailing in a form. In the event that Leatherman cannot repair or replace your product, then you are in the same position as before.

Steps for Filling Out the Leatherman Group Warranty Submission Form

It is extremely simple to fill out a Leatherman group warranty submission form. It only takes a couple minutes, and there is really nothing to gather beforehand.

  1. Fill out basic information, such as your name, mailing address, contact information and info related to the tool.
  2. Provide a basic rundown of what happened and what broke.
  3. Check the box if your tool has sentimental value and you would like for it to be returned even if Leatherman cannot repair it.
  4. Sign and date the form.
  5. Make sure you send it to the right address, depending on whether you live in the U.S. or Canada.

Quick Questions

The official Leatherman policy is to repair or replace products purchased from authorized dealers. To prove this, you will definitely need a receipt. It is in your best interest to keep the receipt in a safe place that you will remember.

The Leatherman group warranty submission form is not applicable to instances of theft, loss, alteration, abuse and unauthorized use. The tool, even if it is broken, needs to be present.

Customers who live outside of North America should not mail in a warranty form. Instead, they should go to a local authorized dealer. A store representative will decide whether to replace or repair the product.


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